FAQ Page Olivieri 1882 logo
FAQ Page Olivieri 1882 logo

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DELIVERY AND SHIPPING

What are the delivery times and methods?

There are two methods available for shipping to Italy. Standard shipping usually takes 4/5 working days, express shipping usually takes 1/2 working days. Shipping takes place from Monday to Friday. During holiday periods (Easter, Black Friday, Christ

Areas excluded from delivery

Due to certain health restrictions, we do not deliver to the following areas: Africa, Afghanistan, Saudi Arabia, Australia, China, Cuba, Greenland, India, Iran, Iraq, Korea, Russia, South America, Turkey, and Ukraine. Please note that we do not ship

How much does shipping to Italy cost?

Shipping to Italy is free for orders over €69.00. Under € 69, shipping costs €5. Shipping abroad is calculated directly online during the check-out process, the cost of which varies based on the country of destination, weight and size of the products

How do I place an order for the United States?

To place an order directed to the United States it is necessary to proceed from our portal dedicated to the United States 🌎

How much does Express Shipping cost?

Express shipping within Italy takes 1-2 business days, can be selected during checkout and has a cost of €4.00 for orders worth more than €69.00. If the value is lower, however, the cost is €8.00

When will my order be delivered?

The products will be delivered according to the timing established by the selected shipping method. Delivery takes place from Monday to Friday. * Delivery days do not include Saturdays, Sundays and public holidays.

Where is my order?

As soon as the package leaves our warehouse, you will receive a confirmation email from the courier containing the tracking number from which you can follow the progress of the shipment.

I don't receive communications from the UPS courier, what should I do?

In this case, you should contact our customer service at [email protected] and we will provide you with all necessary support.

Delivery problems

As regards all problems related to delivery (recipient not present, release to a UPS collection center, delivery to the wrong recipient, recipient not present in the list, etc.) they will be communicated directly by the UPS service via e-mail, or can